1. How Soon Can I Get My Products?

Once you complete the payment, we'll ship the goods out to you within 2 business days. The goods are shipped from China to worldwide places within 7-15 business days, from the local warehouse within 5-7 business days.

We'll ship your goods by air express courier. The choice of courier varies according to the country. We deliver globally and use several major international air express couriers, including air parcel (default), UPS, DHL, FedEx, TNT, and EMS (customer and balance required).

For bulk orders, we can also arrange to make the goods available at our store for your own forwarder to collect.

2. What are the international taxes, duties, etc. that l have to pay?

The taxes, duties, and other extra charger depends on the place you are located. All charges for customs clearance are the responsibility of the customer. Unfortunately, we have no access to control and are unable to predict extra charges from your local Custom.

3. What do l do if l never received my order?

Please feel free to directly contact our customer service on-site or email us at info@plusacc.com if you have any questions regarding the shipment. We will reach you within 12 hours and provide the professional one-one question-solved service.

4. What do l do if l received a defective order?

Please contact our Customer Service on-site for exchange or refund if you received a defective order. Please refer to our Return Policy carefully for more details.

5. How do l contact your company if my question isn't answered here?

Please reach to below contacts for all PlusAcc Services:

Email: info@plusacc.com

Facebook: @PlusAcc

YouTube: @PlusAcc

Ins: @Plusacc_official